How is the price calculated?
Cost & lead-time is calculated from the cutting time, material and logistics. Working from the current live market environment, our system picks the most suitable manufacturing partner depending on your requirements (order complexity, size, material, location, etc.). + Read more
What to keep in mind when making CAD design?
We only work with 2D drawings and 3D models, the platform can recognise and compute the cost of bends, holes, etc. while generating production drawings on its own. The easiest way to get an instant quote is simply by using a 3D model in STP, SLPRT or IPT format. Our platform automatically performs manufacturability checks on your parts and will let you know if there are any improvements needed. When submitting drawings in DXF format, please remember to ensure that the drawings show only the ... + Read more
What is the minimum order quantity (MOQ)?
There is no minimum order quantity at Beijing JCEN. We accept everything from single prototype pieces to production runs of 100,000+ units. + Read more
How can I get an accurate quote quickly?
For the fastest quote, upload your 3D CAD file in STEP, IGES, SolidWorks (.sldprt), or Inventor (.ipt) format. Our engineering team returns detailed pricing within 24 hours. + Read more
What CAD file formats do you accept?
We accept all major CAD formats: STEP, IGES, SolidWorks, Inventor, Parasolid, AutoCAD (DWG/DXF), and PDF drawings. + Read more
Do you offer design-for-manufacturability (DFM) review?
Yes, free DFM review is included with every quote. Our engineering team reviews your design and provides recommendations to reduce cost and improve manufacturability. + Read more
What metal materials do you work with?
We stock 100+ metal grades including Stainless steel (304, 316), Aluminum (5052, 6061), Carbon steel (A36, Q235), Copper, Brass, and Titanium. + Read more
What surface finishes and treatments do you offer?
We provide powder coating, anodizing, electroplating, passivation, sandblasting, polishing, and laser engraving. + Read more
How long does it take to receive samples?
Standard sample lead time is 7-10 business days. Rush service (5-day samples) is available for an additional fee. + Read more
Can you handle rush orders?
Yes, we offer expedited production for urgent projects. Rush orders typically incur 10-30% additional fees. + Read more
What are typical lead times for mass production?
Mass production typically takes 20-30 business days after sample approval, depending on order quantity and complexity. + Read more
What quality standards do you follow?
We are ISO 9001:2015 certified and follow a 5-stage quality inspection process. We also provide PPAP submissions and material certifications. + Read more
What tolerances can you achieve?
CNC Machining: ±0.005mm; Sheet Metal Fabrication: ±0.01mm to ±0.1mm; Laser Cutting: ±0.05mm. + Read more
Do you provide inspection reports?
Yes, every order includes a dimensional inspection report, material certificate, and surface treatment report. + Read more
Which industries do you serve?
We serve OEMs across Automotive, Aerospace, Medical, Electronics, Industrial Machinery, and Renewable Energy industries. + Read more
Do you ship internationally?
Yes, we ship worldwide via DHL, FedEx, UPS air express or sea freight. We handle all export documentation. + Read more
How do you package parts for international shipping?
All parts are professionally packed with anti-rust oil, bubble wrap, and custom wooden crates to prevent damage. + Read more
What payment methods do you accept?
We accept T/T bank transfer, PayPal, credit card via Alibaba Trade Assurance, and Letter of Credit (L/C). + Read more
What are your payment terms?
Standard terms: 50% deposit before production, 50% balance before shipment. Repeat customers may qualify for net-30 terms. + Read more
How do you protect my design confidentiality?
We sign NDAs, store data on encrypted servers, and restrict access to project engineers only. + Read more